Issue details - New arrangements for dealing with complaints by social tenants against their landlords.
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Issue details
New arrangements for dealing with complaints by social tenants against their landlords.
How complaints about housing management
functions of the social landlord will be dealt with by the Housing
Ombudsman rather than the Local Government Ombudsman. Including use
of Designated Persons.
Decision type: Non-key
Decision status: Recommendations Approved
Wards affected: (All Wards);
Decision due: 26 Mar 2013 by Housing Management Consultative Sub-Committee
Lead member: Councillor Liz Wakefield, Lead Member for Community Safety liz.wakefield@brighton-hove.gcsx.gov.uk
Lead director: Strategic Director, People
Contact: Brian Foley, Standards & Complaints Manager Email: brian.foley@brighton-hove.gov.uk Tel: 01273 291229.
Agenda items
- 26/03/2013 - Housing Management Consultative Sub-Committee New arrangements for dealing with complaints by social tenants against their landlords. 26/03/2013
Documents
- Changes to Housing complaints referrals to the Ombudsman