Agenda item - Issues with Knightguard contract
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Agenda item
Issues with Knightguard contract
- Meeting of Housing Management Panel: Central Area, Wednesday, 11th September, 2019 2.00pm (Item 21.)
Minutes:
21.1 An officer gave a brief overview of the Knightguard contract and highlighted the following:
· It was stated that the Knightguard contract was long term and covered many areas from door servicing, CCTV and late repairs.
· It was noted that a long-term agreement with Mears for door replacement was in effect.
· It was recognised that a blanket approach had been wrongfully employed and that efforts were being undertaken to resolve this.
· There were a range of over 750 systems in effect across the City.
· It was clarified that the majority of doors were manufactured by Entry Tech and others.
· It was stated that current systems were over 30 years old and that efforts to repair this were being undertaken.
21.2 Residents had the following statements, concerns and enquiries:
· It was noted that there had been a history of wrongful implementation of works such as the provision of multi-steel doors to high-rise blocks and flats in 2015.
· It was stated that some
21.3 AGREED – that the response was satisfactory.
Supporting documents: