Agenda item - Environmental Improvement Survey

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Agenda item

Environmental Improvement Survey

Minutes:

8.1       An officer gave a brief overview of the Environmental Improvement Survey, it was stated that this was a new initiative and was an online survey asking tenants and leaseholders. Posters were shown to the panel.

 

8.2       Residents stated the following enquiries, concerns and statements:

 

·         There was confusion regarding the form

·         There were concerns regarding the project that might prioritise other wards issues

·         It was noted that no field officers had been sighted among estates in West Ward

·         In regards to inspections, it was noted that there was fatigue due to a lack of feedback and action.

·         It was enquired if field officers were monitored.

 

8.3       Officers responded to residents enquiries, concerns and statements with the following:

 

·         Ward info was for council use not residents.

·         It was stated that information was to be provided on the BHCC website and Homing In Magazine.

·         It was stated that the project proposal to deal with this started with over 200 garden issues.

·         It was stated that field officers were to support residents.

·         It was noted that BHCC had attempted to try and use other methods of communication as opposed to just posting leaflets through doors.

 

8.4       The Chair stated that there would be reports brought regarding Field Officers. She further noted that Field Officer was only to assist and not to overtake other services.

 

8.5       AGREED – that the report be noted.

Supporting documents:

 


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