Agenda item - Residents Question Time

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Agenda item

Residents Question Time

Minutes:

6.1       (Item 1 – 68-70 Godwin Road Drain Clearance)

 

6.2       A resident stated that the issue was still ongoing.

 

6.3       Councillor Barnett stated that this issue had been ongoing for 2 years.

 

6.4       An officer noted that they would follow up on this.

 

6.5       (Item 2 – New Door Entry System at Ingraham Crescent)

 

6.6       Residents had the following enquiries, statements and concerns:

 

·        There were regarding missing trade buttons.

·        It was stated that the issues regarding trade buttons had been raised at previous area panels 4 years ago.

·        It was stated that the issue of unsightly stainless-steel piping had not been addressed in the report.

 

6.7       Officers responded to residents concerns and statements with the following:

 

·         An officer accepted and apologised for the removal of trade buttons.

·         It was stated that, during conversation, some residents felt that there was a lack of consultation among the wider community. As a result, BHCC had concluded that it had wrongly pursued a blanket approach and that this would be looked at in future.

 

6.8       RESOLVED – that the panel agreed the response was satisfactory.

 

6.9       (Item 1 – Knightguard Contract – Central Ward)

 

6.10    Residents had the following enquiries, statement and concerns:

 

·         It was noted that the review failed to pick up the considerable dissatisfaction.

·         A resident enquired of who had made the decision on when works were going ahead.

 

6.11    Officers responded to resident’s enquiries, statements and concerns  with the following:

 

·         Knightguard was contracted by BHCC to carry out the work and an effort to look at Malthouse Court was to take place.

·         Efforts to look at how works were commissioned to help alleviate concerns were noted.

·         It was confirmed that future consultation should be with residents and efforts to remedy things going forward would be made.

 

6.12    RESOLVED – that the panel agreed the response was satisfactory.

6.13    (Item 4 – EDB Bids for refuse recycling bins – Central Ward)

 

6.14    Residents noted the issues across the City

 

6.15    An officer urged residents to contact the Customer Housing Service Team and stated that the estates team would make sure the correct people would assist.

 

6.16    RESOLVED – that the report was satisfactory.

 

6.17    (Item 1 – Damp and Black mould in tenant’s homes – North Ward)

 

6.18    A resident enquired if this was a result of the age of housing stock.

 

6.19    An officer stated that different properties could be affected for a range of reasons. Residents were urged to contact Mears Help Desk for advice.

 

6.20    RESOLVED – that the report was satisfactory.

Supporting documents:

 


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