Agenda item - Housing Management Performance Report
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Agenda item
Housing Management Performance Report
Minutes:
12.1 Ododo Dafe, Head of Income Involvement & Improvement, introduced the report that provided statistics and information on the Council acting as a social landlord. There were nine indicators on the front summary infographic sheet and this report presented Q4 performance and the whole year performance against previous years which was presented in a format that could be compared to other local authority housing stock.
12.2 In response to the Chair referring to 3.7 on page 67 of the agenda and asking why two properties in Preston Park remained empty dwellings for such a long period due to major works, Ododo Dafe stated that this situation had arisen due to them being sensitive adjoining flats and complex corresponding moves.
12.3 In response to residents referring to item 3.1 on page 65 of the agenda that indicated the average time to re-let properties had decreased to red for both for Q4 and since the previous year and asked whether this was due to the Mears contract ending, Ododo Dafe stated the main contributing factor was not the time to complete repairs but was often because the resident needed to give four weeks’ notice and that the Council could inspect the property to decide necessary works only after the tenant had left. Problems also arose due to some senior housing accommodation taking time to re-let due to their small size and staffing issues in particular Housing teams.
12.4 RESOLVED – That the Panel agree to note the report.
Supporting documents:
- Performance graphic and key trends Q4 2018-19, item 12. PDF 235 KB
- Performance Report Q4 2018-19 v1.0, item 12. PDF 971 KB