Agenda item - Chair's Communications

34.1           The Chair gave the following communications:

“You may know that Rachel Chasseaud left the post of Head of Tenancy Services at the end of August to take up the position of Assistant Director of the city’s Environmental Services.  Justine Harris has been appointed as Rachel’s replacement.  Justine is currently the Housing Options Manager and will be taking up her new post shortly and is looking forward to being at our next panel meeting.

A report will be going to November’s Housing & New Homes Committee to share information about the work that the residents’ Estates Development Panel has been carrying out over the summer to make the EDB bidding process simpler and quicker for residents and to announce increased funding being made available for environmental improvements.    This additional money will be spent on work that has been identified through the many different ways we engage with residents and their feedback on areas for improvement.  These include the STAR satisfaction survey, the feedback residents have given us recently during consultation on the delivery of repairs and maintenance,  the annual customer satisfaction survey, estate inspections, feedback from complaints and councillors enquiries  in addition to information from residents associations.  This report will give an outline of what is proposed, with a more detailed report going to committee in January 2019.  A briefing on that report will come to the next round of Area Panels and invite your comments and contributions on the proposals it will make on the future of the Estates Development Budget and how the additional funding is spent”