Agenda item - Council Housing Allocations

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Agenda item

Council Housing Allocations

The group will be invited by the Chair to discuss residents’ experience of the Council’s choice based lettings scheme. This will then be fed back to the Homemove team.

Minutes:

12.1       Residents had the following statements, enquiries and concerns:

 

·         This would be brought up at the next Tenancy Improvement Group

·         It was stated that Homemove system was too rigid and that flexibility should be emphasised

·         It was stated that requests for resident’s input was too late in the process and that residents were not informed or informed too late of various changes in procedure

 

12.2       Officers responded to resident’s concerns and enquiries with the following:

 

·         It was confirmed that despite change in procedure, residents wouldn’t be impeded in their decision to move

·         It was clarified that the consultation was held across the city as it was not just for Council tenants but for everyone

·         Residents were eligible to move if they had lived in their home for more than 12 months however the process would be slightly different

·         It was further clarified that the allocation policy didn’t state that residents couldn’t move

 

 


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