Agenda item - Residents Question Time

Responses to items raised at the Resident Association meeting held on 4/01/2018

41.1    (Item 4 – East Ward – Laundry Tokens)

41.2    Residents had the following statements, enquiries and concerns:

·         It was stated that the number of overall tokens available had been reduced

·         It had been noted that resident working groups had previously been consulted ahead of any major changes, however no consultation had been provided recently on this

·         Concern was registered for users that rely more heavily on this may be at risk

41.3    An officer stated that they would look to set more consultation events in future as this was good practice in helping to address concerns.

41.4    (Item 1 – Central Ward – Defunct Cables and Aerials)

41.5    A resident stated that the response received was inadequate. A concern was raised over the technical aspects of the change over which led to a surplus of unused wiring and leftover cables unfit for purpose.

41.6    An officer responded to the concern stating that when contacted, providers had dealt with some issues. However it was being addressed block by block and invited residents to show examples of this so that it can be resolved.