Agenda item - STAR actions report

Report of the Executive Director for Neighbourhoods, Communities & Housing (copy attached).

10.1    The Tenancy Services Operations Manager introduced the report and highlighted:

·           The reported followed the STAR survey and report last year

·           An action plan was included as appendix 1 including a review of the bulk waste scheme

·           A recurring theme of the survey was a lack of feedback and communication from officers

10.2    Residents felt it was important that the results were examined in greater detail and suggested a task and finish group should be established.

10.3    RESOLVED: The report was noted