Agenda item - Housing Management Performance Report Quarter 1 2016/17

Report of Acting Executive Director, Economy, Environment & Culture (copy attached).

(1)      That the report, a summary version of which went to Area Panels in July 2016, be noted along with the comments of the Committee.    

27.1    The Committee considered a performance report of the Executive Director Economy Environment & Culture which covered quarter one of the financial year 2016/17.  The report was presented by the Head of Income, Involvement & Improvement, who explained that the redesign of the report was to make it more accessible.   

27.2    Councillor Druitt referred to page 293 (1.14 Area breakdown of rent collected).  He asked how the trends for these statistics compared with previous quarters.    The Head of Income, Involvement & Improvement explained that performance overall had improved.  She could extend the trend arrow for the next report.

27.3    Councillor Gibson referred to page 298 -  Repairs and Maintenance Indicators.  He asked for an explanation of 4.7 – Repairs completed at first visit.  The Head of Income, Involvement & Improvement replied that the percentage was not as good as officers would like. Mears were now carrying out more work in house rather than sub-contracting.  This was affecting jobs, training and the nature of the work. It was hoped that performance would improve by the next quarter. 

27.4    The Chair thanked the Head of Income, Involvement & Improvement for her hard work.  

27.5    RESOLVED:-

(1)       That the report, a summary version of which went to Area Panels in July 2016, be noted along with the comments of the Committee.