Agenda item - Performance Report

(copy to follow).

5.1       The Head of Income, Involvement and Improvement, the Head of Income, Inclusion & Improvement presented a report that covered Housing Management Performance during Quarter 2 of the 2014/15 financial year. The Head of Income, Inclusion & Improvement stated that the table provided figures and a RAG rating system against key performance indicators adding that the intention of the report was to provide Area Panels with information on Housing services performance and, as with previous versions of the report, comments and feedback on its presentation was welcomed to improve future versions.

5.2       James Cryer noted that although the performance report appeared bad, lifts were fixed for every floor.

5.3       Head of Income Involvement and Improvement stated that overall the report was mixed, summarising that there was overall positive performance despite low indicators.

5.4       Jo Gearing noted it appeared more calls were made later in the day.

5.5       Head of Income Involvement and Improvement noted that there may be prospect to adjust rotas to meet this.

5.6       The Chair raised that there were currently no reports on Asbestos or Legionnaires’ Disease where this had been provided in the past. An update due to high-rise of reports of Legionnaires’ Disease was requested.

5.7       Councillor Meadows agreed to provide a report for the next meeting

5.8       Ododo Dafe agreed a separate report to be provided regarding stock condition etc.

5.9       James Cryer stated the Fire Health and Safety Board will look at feedback on Asbestos and Legionnaires’ disease.

5.10    The Chair closed the discussion by noting the importance report.