Agenda item - Items from Tenant Only Meeting
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Agenda item
Items from Tenant Only Meeting
- Meeting of Housing Management Panel: Central Area, Wednesday, 3rd December, 2014 2.00pm (Item 31.)
- View the background to item 31.
Responses to items raised at the Tenant Only Meeting held on 9 October 2014 (copy attached as ‘blue pages’).
Minutes:
31.1 (Item 2- Estate Inspections) Alan Hale stated that four different Neighbourhood Officers had been responsible for the central area over the past 10 months and the most recent officer had displayed a very dismissive attitude towards him.
31.2 The Head of Tenancy Services apologised for the service Alan and Essex Place had received and such action was unacceptable. The Head of Tenancy Services stated that the service had undergone a lot of change including a restructure and staff turnover and should start to settle from this point on.
31.3 RESOLVED- That the responses provided to the issues raised at the Tenant Only meeting be noted.
Supporting documents:
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