Decision - Customer Feedback Report
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Decision details
Customer Feedback Report
Decision Maker: Audit & Standards Committee
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Purpose:
The report provides an update on Key
Performance Indicators around service complaints and improvement
actions identified.
Decision:
1) That the Committee note the report.
2) That the Committee receive a similar report every six months.
Report author: Brian Foley
Publication date: 19/11/2015
Date of decision: 17/11/2015
Decided at meeting: 17/11/2015 - Audit & Standards Committee
Accompanying Documents:
PDF 128 KB